Before you sign up for a satellite radio subscription with Sirius XM, you should make sure that you"re prepared to use the service. It"s not the same as using terrestrial radio, so you need to be prepared for a variety of technical issues and limitations.
The first thing you need to know about Sirius XM is that it is a pay-for-service satellite radio service. This means that you"ll be billed for any services that are dropped or discontinued. As such, you should be prepared to keep an eye on your account. If you haven"t received a billing statement, you can request one. Additionally, you"ll need to make sure your device is compatible with the service.
XM"s initial launch was in Canada. During that time, the company operated a network of 800 ground-based repeaters in the U.S., as well as 80 to 100 terrestrial repeater sites in Canada. At its height, XM"s total subscription count topped over a million subscribers.
XM"s main goal was to provide gap-free coverage throughout the contiguous U.S., and its broadcast signal could be received in most of Mexico. After the service launched, the number of terrestrial repeater sites decreased dramatically. Depending on the quality of the signal, there are between 20 and 50 stations in a typical city.
When you subscribe to SXM, you"ll automatically renew your subscription every month. If you"re not happy with your service, you can cancel your subscription within 24-hours before your next renewal date. Subscriptions can be cancelled through the company"s web site or by calling 1-844-LISTEN1 (800-472-7323).
XM and Clear Channel entered into agreements regarding their programming. In exchange for exclusive access to Clear Channel"s content, XM agreed to broadcast some Clear Channel content inside its own bandwidth. Those channels include talk, music, and sports.
XM has also committed to providing more commercial-free music channels. It plans to add more than a dozen new commercial-free music channels in the near future. Some of these channels are based on Sirius, but some are owned by other companies, such as Clear Channel.
XM has also agreed to increase its transparency. The company has made an agreement to more clearly disclose its terms and conditions when selling products. Moreover, Sirius XM no longer pays incentive compensation to its customer service representatives for retaining customers who attempt to cancel.
XM"s satellite radio service is available Monday through Friday, 8am to 8pm Eastern Time. However, some areas in the United States and some countries, such as Mexico, do not offer the service. Depending on your geographic location, you may have to pay for data or Internet access, which can also affect your monthly fees.